Privacy Policy

Amor Bernabé is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at [email protected]
Information collected

AB collects the details provided by you on registration where you have opted to receive updates from us together with information about the transactions you undertake including details of payment cards used. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Information we collect from you may include but is not limited to the following:

∙ Title
∙ Full name
∙ Date of birth
∙ Address
∙ Telephone numbers
∙ Email
∙ Correspondence with you (including purchase records)
∙ Bank or card details (in relation to a purchase)
The way we collect this data may include but is not limited to:
∙ When you supply it to us directly. This may include but is not limited to: a product purchase, a comments forms.

How we use your data:

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.
When you sign up with us for an online account, register to receive marketing communications from us, enter one of our competitions, fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and in broad terms, we use your data for the following purposes:
∙ To provide products and information linked with your purchases and products you have taken out with us.
∙ To enable us to administer any competitions or offers/promotions which you may have entered.
∙ To process payments you make for products.
∙ For record keeping purposes.
∙ To respond to general enquiries and feedback including complaints.
∙ To carry out market research to improve the products and services we offer. ∙ To create a profile for you so that we can understand and respect your preferences. ∙ To personalise any communications that we may send you.
∙ To notify you of any changes to our services.
∙ To provide you with other information feel may be of legitimate interest to you including news, updates, offers.
∙ As part of Contact Tracing purposes
∙ How you have reached our digital platform.
∙ Your browser type, versions and plug-ins, and your operating system
∙ Your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information.
∙ Information collected in any forms you complete
∙ We may also infer your country of location from the IP address you have used to access our digital platforms.

Disclosure of your information

In order to provide our products and services to you or to fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include:
∙ Payment processing relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
∙ Delivery organisations, mailing houses, email marketing companies who also act in accordance with applicable data protection legislation may also be used so we can efficiently share information with you to fulfil a contract or contact you with information you have signed up to receive.

This data is only used for contact from Amor Bernabé and will not result in marketing material from third parties unless otherwise notified and agreed by you.
Cookies

“Cookies” are small pieces of information stored by your web browser to your computer, which enables the server to collect information about how you navigate Amor Bernabé website. You can find out more about the way cookies work here. (https://ico.org.uk/for-the public/online/cookies/)

Cookies are only used on this site to hold data from one page to another. They are not used to store personal information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

Security of information

We take the security of your personal information seriously. When you submit your credit card details to us, we use a secure payment gateway with encryption technology to guard your information. In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse. Your information is only accessible by our staff and contractors who use appropriate procedures to protect your information.

Access to Registered Users information

We will access the information recorded through the use of your registration to help us improve our service to you and to make our communications more relevant.
Retaining your data

We will securely retain your information for as long as is reasonably necessary in relation to the products you have purchased (and in accordance with applicable law) If you wish to submit a request that your data be deleted, please write to us at the above address.

If you have subscribed to receive marketing communications, you can unsubscribe at any time, your data may be held as an unsubscribed contact to prevent us from sending you further communications.
Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly we recommend that you check this page periodically in order to review the latest version.

For any queries regarding this policy please contact [email protected] Updated June 2021